A centralised capability hub
for operational assurance
It integrates technical, operational, engineering, and digital expertise into a single support layer – strengthening execution, consistency, and control across safety-critical assets.
What is TOTES?
TOTES (Technical, Operations, Technology, Engineering, and Sustainability) is an integrated support model combining remote operations, engineering capability, and digital systems. It operates alongside GTCC’s live process and simulation infrastructure to provide validation, assurance, and execution support aligned to operating risk.
The TOTES model
TOTES brings together live-plant-trained personnel, digital twin environments, and technical expertise into a coordinated platform—supporting assets through
execution and ongoing operations.
Integrated capability environment
Technical, engineering, digital, and operational functions are delivered through a unified model—reducing fragmentation across teams.
Connected to real operations
Linked to GTCC’s live process and simulation environments, ensuring alignment with actual operating conditions.
Aligned to operating risk
Support is structured around critical stages—commissioning, start-up, operations, and maintenance.
Operational and engineering support
Remote and on-site capability, working as one
TOTES enables coordinated support across assets through remote expertise and field-aligned execution.
- Technical authorities across disciplines
- Project and operational support teams
- OEM and EPC collaboration
- On-site and roving technical support
- Technical and operational audits
Consistency and control
Standardised execution across assets
TOTES supports consistent procedures and operational practices:
- Standardised workflows and checklists
- Consistent shift logs and handovers
- Improved data quality and visibility
- Reduced variation across sites
Digital & integrated systems
Operations and systems connected
TOTES enables integrated operations across assets through connected systems, real-time data access, and seamless digital workflows.
- Digital twin integration with operations
- Centralised access to data and systems
- Support for PTW, EDMS, CMMS, and analytics
- Faster system rollout and adoption
Better economics. Assured execution.
TOTES supports operators and partners with lower cost structures, flexible scaling, reduced mobilisation exposure, and stronger control across safety-critical assets.